Since the mid-1990s, Cisco has been well established as one of the world leaders in the advent and vending of telecommunications equipment and software used throughout the home, small business and corporate industry. Yet in addition to network services such as routers, cyber security systems, storage, broadcasting and VoIP, Cisco also provide a unique service intended to maintain telecoms access following natural disasters. Donned ‘Network Emergency Response Vehicles’ or ‘NERV’s’, these are vehicles deployed by Cisco that are installed with self-contained capacity to provide wired and wireless access to networks to telecommunication. As environmental or social disaster can quickly overwhelm or even disable standard telecommunications infrastructure, via NERV’s Cisco enables emergency services to use telecoms systems to coordinate actions to respond to the crises and also provides support for civilians who would otherwise be cut off from contact.
NERV’s are self contained systems installed within vehicles with their own generators, Cisco are able to provide telecoms services within 15 minutes of arriving at the scene of the crisis, and can be moved to support a moving incident such as a forest fire without reliance on power sources – which may also often being disabled during a crisis. In addition, Cisco have installed ‘Multiple Uninterruptible Power Supply’ (UPS) systems on board to prevent interruptions to power from preventing the function of ongoing telecommunications.
In addition, Cisco NERV provide Voice over IP telephony services through wired and wireless Cisco VoIP phone hardware. This enables up to 240 responders and civilians to maintain telephone access when mobile networks are down due to damage or to a large number of calls being requested.
These NERV telecommunications services have been provided free of charge nationwide across the USA since 2007 with a great degree of success, especially by enabling respondents to rely on the methods of communication that they are used to rather than needing to adapt to new, unfamiliar methods at the height of a crisis.
Posted in: Cisco Telecommunications